Privacy & Terms

First: Introduction

Welcome to Petatoe, we appreciate that you gave us little time to be aware of this policy.

Petatoe, which may later be referred to hereinafter as (“we”, “us”, or “our”) is intended to the Petatoe store and website.

This privacy policy governs how you use our website and describe how we collect, protect, and disclose information that results from your use of our Service.

We use your data to provide and improve the service. By using the service, you agree to collect and use data in accordance with this policy.

 

 

Second: Definitions

Personal Data means data about people which are used to identify them.

Usage Data is data that is automatically collected either when using the service or by the service infrastructure (For example, page visit time).

Cookies are small files stored on your device (phone device).

Data Subject is any living individual who is the owner of the personal data.

User is the individual who uses our website and is the individual who is the Data Subject

And other definitions contained in the terms and conditions policy and other policies that are complementary to each other and which cannot be broken down.

 

 

Third: Data types collected

Personal Data which you provided to us is used by our website for the purposes described herein or on the relevant pages of the website.

We may use your Personal Data for the following purposes:

  1. Management of our website and our work on the Internet.
  2. Customize our website to be more convenient for you.
  3. Enable you to use the services available on our website.
  4. Send you the goods you buy from the Internet.
  5. Provide services purchased through our website.
  6. Send you data, invoices and payment notifications and collect payments from you.
  7. Send you non-marketing business messages.
  8. Sending notifications that you have requested via e-mail.
  9. Let you know about changes to our service.
  10. Allow you to participate in interactive features of our service when you choose to do so.
  11. Collect analytics or useful information so we can improve our service.
  12. Monitoring usage of our service.
  13. Detecting, manipulating and preventing technical problems.
  14. Achieve any other purpose for which you are providing this data.
  15. Implement our obligations and affirm our rights arising from any contracts concluded between us and you including invoice and collection.
  16. Provide you with notifications about your account and/or subscription, including expiration and renewal notifications, email guidance, etc.
  17. Send you an email newsletter; if you have requested it (you can notify us at any time if you no longer need the newsletter).
  18. Send marketing correspondence related to our business or our carefully selected third-party business that we believe may be of interest to you, by post or, if you have agreed to this specifically, by email or any similar technology (You can inform us at any time if you no longer need this marketing correspondence).
  19. Provide third parties with statistical information about our users (However, these third parties will not be able to identify the users who have that information).
  20. Dealing with inquiries and complaints that you are providing us or sending to us about you on our site.
  21. Protect our website from fraud and keep it secure.
  22. Check compliance with the terms and conditions governing the use of our website (Including monitoring private messages sent through our messaging service).
  23. Other uses.

If you provide Personal Data for publication on our website, we will publish this Data and use it in any other form in accordance with the license you grant us.

Your privacy settings can be used to limit publication of your Data on our website and can be modified using privacy controls on the website.

Without your express consent, we will not provide any third party with your Personal Data for the purposes of direct marketing to any other party.

 

 

Fourth: Usage Data

We may also collect data sent by your browser whenever you visit the service or when you arrive at the service by or through a phone device, this data is called (“Usage Data”).

These Usage Data may include data such as your computer’s IP address, browser type, browser version, service pages you visit, the time and date of your visit, the time you spent on those pages, unique device identifiers, and other unique data.

 

Cookies data tracking

Our site uses cookies. Where a cookie is a file that contains an ID (a series of letters and numbers) that is sent by the internet server to the internet browser and stored by the browser, this ID is then sent back to the server each time the browser requests a page from the server. Cookies may be either “Persistent or Session” cookies: a Persistent cookie is stored by the internet browser and remains valid until its specified expiration date, unless deleted by the user before the expiration date; On the other hand, the session cookie expires at the end of the user session, i.e. by closing the internet browser. Cookies do not usually contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in and obtained from cookies. {We only use session cookies / persistent cookies / session cookies and persistent cookies on our website.}

Here are the names of the cookies we use on our website and the purposes for which they are used:

  1. Most browsers let you refuse to accept cookies – For example:
    1. In Internet Explorer (Version 10), you can block cookies using override automatic cookie handling by clicking “Tools,” “Internet Options,” “Privacy,” and then click “Advanced” button.
    2. In Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show cookies” button, then clicking Remove ‘all cookies’.
    3. In Chrome (version 29), you can block all cookies by accessing the “Customize and Control” menu, clicking on “Settings”, “Show advanced settings”, “Content settings”, then select “Block sites from setting any data” from “Cookies”.
  2. Blocking all cookies will have a negative impact on the ease of using many sites. If you block cookies, you won’t be able to use all the features on our site. You can delete cookies already stored on your computer — for example:
    1. In Internet Explorer (Version 10), you must delete cookies manually.
    2. In Firefox (Version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then select “Use custom history settings,” click “Show cookies,” and then click “Remove” all cookies.”
    3. In Chrome (version 29), you can delete all cookies by accessing the Personalize and Control menu, clicking on Settings, Show advanced settings, and Clear browsing data, then select “Delete cookies and other site and plug-in data,” before clicking on “Clear browsing data”.
  3. Deleting cookies will have a negative impact on the user’s ease of use.

 

Fifth: Data retention

We will keep your Personal Data only when necessary for the purposes of this Privacy Policy. We will keep your personal data and use it to the extent necessary to comply with our legal obligations. For example, if we are required to retain your data to comply with applicable laws (For example, if we are required to retain your data to comply with applicable laws) and when resolving disputes and enforcing our legal conventions and policies.

 

 

Sixth: Disclosure of data and information

Your information, including personal data, may be transferred to other devices outside your country, region or other government jurisdiction where data protection laws may differ from those of your jurisdiction.

Petatoe will take all necessary steps acceptably to ensure that your data is handled securely and in accordance with this privacy policy and your personal data will not be transferred to any organization or country unless there are sufficient controls in place that include the security of your data and other personal information.

At Petatoe, we have the right to disclose the personal information we collect or that you provide to us in any of the following cases:-

  • Disclosure of this information and data for the purpose of law enforcement.

Under certain circumstances, we may be required to disclose your Personal Data and this is required by law or in response to legitimate requests from public authorities.

  • Business transactions

If we or our affiliates are involved in a merger, acquisition or sale of assets, your Personal Data may be transferred.

  • Other cases. We may also disclose your information to:
  1. Our affiliated companies and organizations;
  2. For contractors, service providers and other third parties we use to support our business;
  3. Achieve the purpose for which you provide the data;
  4. Including your company logo on our website;
  5. Any other purpose disclosed by us when providing information;
  6. With your consent in any other cases;
  7. If we believe the disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our clients, or others.

 

 

Seventh: Data and information security

We seek to protect the data of all clients and users of Petatoe, which does not mean that we guarantee this by 100%.

 

 

Eighth: Service Providers

We may hire third-party companies and individuals to facilitate our service (“service providers”), to provide service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf, and are obliged not to disclose them or use them for any other purpose.

 

 

Ninth: Advertising

Petatoe has the right to use third-party service providers to display some ads to help you provide you with more support and assistance.

 

 

Tenth: Updates and Amendments

We may update this policy from time to time by posting a new version on our site. You should check this page from time to time to make sure you understand any changes to this policy, and we may notify you of changes to this policy by email or through the private messaging system on our site.

For more inquiries or information, you can contact us via our email address: Petatoe.care@gmail.com or click on the What’sApp icon and chat with us.

 

 

Terms & Conditions:

Refund and cancelation: No cancellation fee applied a day prior visit or more.

Cancellation fee will be deducted by 20% of the actual price if cancellation occurred on the same day or no show.